Take the bus

The HBDHB provides free bus transport for all patients travelling to or from an outpatient appointment at Hawke’s Bay Hospital, Napier Health and Orthotics House at Stortford Lodge. Patients simply need to show their appointment letter/card or text reminder to the bus driver to get on the bus network for free. Appointment letter/cards or text reminders must be shown to the driver both to and from the appointment, so be sure to hang onto them after the appointment.

Free fares extend to the patient’s carer or support person, who can also accompany them at no charge.

Remember that children under five also travel free.


Hawke’s Bay Hospital is easily accessible by bus from many Hawke’s Bay locations, including to and from Hastings, Napier and Flaxmere.

Many buses stop right outside Hawke’s Bay Hospital and on Omahu Road in both directions. The Camberley and Raureka routes also stop on Orchard Road, making it easy to use the bus to attend your appointment.

  • 10H – Commuter Express (Hastings to Napier)
  • 10N – Commuter Express (Napier to Hastings)
  • 12H – Hastings to Napier
  • 12N – Napier to Hastings
  • 20 – Hastings and Flaxmere (loop)
  • 16A – Hastings, Camberley and Raureka (loop)

Check the goBay website for more details of buses leaving shortly, routes, maps, and timetables

Free shuttle bus service for outpatients to Hawke’s Bay Hospital from Wairoa

Wairoa residents who have an outpatient appointment at Hawke’s Bay Hospital can travel by shuttle bus for free!


  • Daily Service – Monday to Friday
  • Departs Wairoa Health at 8am
  • Returns to Wairoa Health at 5pm

Ring Wairoa Health on (06) 838 7099 to confirm a seat on the bus.

Only valid for outpatients holding scheduled appointments

Other ways to get here…


Mobility parking and drop-off
area at Hawke’s Bay Hospital



Cycle or walk to Hawke’s Bay Hospital 

Getting here by car