On this page:
- Current Alert Level
- COVID-19 testing centres in Hawke's Bay
- Hawke's Bay COVID-19 vaccination information and updates
- Current visiting policy
- Welfare and mental health support and resources
This is a response to a community outbreak of the COVID-19 Delta variant.
The key message for anyone in our Hawke's Bay community is to keep track of where you've been and who you've seen, and if you're feeling unwell, stay home and call ahead to a testing centre and get a test for COVID-19. Do your part to help prevent any risk of outbreak or spread.
Locations of interest
Please check if you have been at any of the locations of interest and follow the public health advice. Click here to view the current locations of interest.
If people have cold or flu symptoms you need to stay home and get yourself tested for COVID-19. Testing centres are operating in Napier, Hastings, Wairoa and Central Hawke’s Bay. The highest priority is to test people who are symptomatic and/or have been in contact with a confirmed or probable case.
The symptoms include: a cough, a high temperature of at least 38°C, shortness of breath, sore throat, sneezing and runny nose and temporary loss of smell.
People can ring one of the numbers below to immediately book a test, or ring their doctor.
Napier: 06 650 4000 open 9am-5pm Mon-Sun.
Hastings: 06 281 2644 open 8am-5pm Mon-Sun.
Wairoa: 06 838 8333 open 8.30am-5pm Mon-Fri.
Central Hawke’s Bay residents need to be referred from their doctor or Healthline: 0800 358 5453.
All Hawke’s Bay DHB facilities, including Wairoa Hospital, Napier Health and Central Hawke’s Bay Health Centre, currently have a restricted visitor policy.
Hawke’s Bay DHB has freed up some restrictions for visitors in Alert Level 2, but others will remain in place to ensure the safety of patients and staff:
- Visiting hours are 1-8pm.
- No children are allowed on the wards.
Visitor policy by area:
- Wards tower block, Intensive Care Unit and Ngā Rau Rākau mental health services: one visitor at a time. More than one person will be able to visit each day, but each person can only visit once a day.
- Emergency Department (ED): no visitors or support people allowed.
Discretion will be applied for children or for people with special care needs by the Clinical Nurse Manager or shift coordinator.
- Special Care Baby Unit (SCBU): only parents can visit.
- Maternity delivery-suite: one support person is allowed.
- Maternity post-natal: one support person plus one visitor at a time, and only one visit a day.
- Outpatients: outpatient appointment patients including radiology and laboratory should come alone, unless they have been asked to bring a support person. Exceptions to this are a parent/guardian accompanying a child or people who have a disability and/or need assistance.
- Discretion may be applied on a case-by-case basis.
Thank you for your support and understanding.
Visitors are encouraged to take responsibility for their health and wellbeing by ‘checking in’ using the COVID-19 app QR code at entrances, washing their hands and following staff instructions on mask usage.
If visitors have cold, flu or COVID-19 symptoms, do not visit — stay home and call your doctor or Healthline on 0800 358 5453 for advice about getting tested.
It’s OK to ask for help. As we work through this together, there are people and agencies able to support you.
Services and support available [PDF]
This fact sheet has a range of advice, help, or support if you need it. If you don’t speak English, you can ask for an interpreter when calling most government departments.
Access to food or essential items [PDF]
We all need food and essential items such as medicine through COVID-19 lockdowns, so please don’t try to go without. This fact sheet has information about the many ways of getting food and other essential items to you.
Mental health support
The following apps, e-therapy tools, offer practical mental health support:
- Mentemia, developed by mental health advocate Sir John Kirwan and entrepreneur Adam Clark, contains practical tips and techniques to help take control of your mental wellbeing.
- Melon provides a health journal, resources and self awareness tools to help people manage their emotional wellbeing.
- Staying on Track uses cognitive behavioural therapy to develop practical strategies to cope with stress and disruption to everyday life from COVID-19.
- Sparklers at home - tools for parents called to help them talk with their primary-school aged children about their own mental health.
- Trouble in your Bubble – some great ideas to cope in stressful times from Le Va.
- A 'care package' for mental wellbeing (Health Navigator): how to build resilience | how to stay healthy | tips to strengthen your immunity | mindfulness topics | pregnancy
- Resources for whānau with children (Health Navigator): helping kids cope with anxiety | how to talk to children about scary news | working from home as a parent | mental wellbeing for kids