New Zealand (aside from Auckland) is at Alert Level 1 as of midnight on Monday 21 September.
- Dedicated Healthline for COVID-19 health advice and information: 0800 358 5453
- Official NZ Unite against COVID website
- COVID-19 accessible information links:
NZSL / Easy Read / Large print and audio
On this page
At Alert Level 1 we all need to be ready in case COVID-19 reappears in our community. Click here for what you need to know about Alert Level 1.
If people have cold or flu symptoms you need to stay home and get yourself tested for COVID-19. Testing centres are operating in Napier, Hastings, Wairoa and Central Hawke’s Bay. The highest priority is to test people who are symptomatic and/or have been in contact with a confirmed or probable case.
The symptoms include: a cough, a high temperature of at least 38°C, shortness of breath, sore throat, sneezing and runny nose and temporary loss of smell.
People can ring one of the numbers below to immediately book a test, or ring their doctor.
- Napier: 06 650 4000 open 9am-5pm Mon-Sun.
- Hastings: 06 281 2644 open 8am-8pm Mon-Sun.
- Wairoa: 06 838 8333 open 8.30am-5pm Mon-Fri.
- Central Hawke’s Bay residents need to be referred from their doctor or Healthline: 0800 358 5453.
We are currently updating our visitor policy for Level 1 and will publish it here and on our Facebook page.
The Ministry of Health has updated its advice on the use of masks as part of our ongoing response to COVID-19.
We have seen elsewhere that masks can help reduce the spread of COVID-19 when worn by people where there are cases of community transmission.
We should all now be prepared to wear masks where needed. You should have enough masks for everyone who usually lives in your household.
- Wet your hands under clean running water. Use warm water if available.
- Put soap on your hands and wash for 20 seconds. Liquid soap is best.
- Rub hands together until the soap makes bubbles.
- Rub on both sides of both hands...
- and in between fingers and thumbs ...
- and round and round both hands.
- Rinse all the soap off under clean running water. Use warm water if available.
- Dry your hands all over for 20 seconds. Using a paper towel is best (or, if at home, a clean dry towel).
For current advice for schools, please see this Ministry of Education webpage.