Margaret Jackson discovered she needed a sense of purpose that involved a one-on-one connection with people if she was to enjoy working, so she handed in her notice at the Takapau Freezing Works and poured her heart and soul into nursing.
The inner-worth that nursing has given her, she has reciprocated in droves to those she has cared for and later supported through helping to transform Māori patient healthcare journeys and whānau support systems.
One of the DHB’s first kaitakawaenga, Margaret’s previous shop-floor experience working across both medical and orthopaedic wards positioned her well to not only support patients and whānau through their healthcare journey, but educate others on how to be more culturally responsive. Leading change, Margaret and Māori Health colleagues also introduced the Treaty of Waitangi framework with support of the Board across all DHB specialities - work she is very proud to have been a part of.
Incredibly humble, and never one to blow her own trumpet, Margaret’s ability to build special relationships with patients and staff has seen her thrive in her current role as manager of the DHB’s Needs Assessment Service Centre (NASC) where she manages a team of 30 across its disability, mental health and older persons support service functions.
“Over the years I have learnt from so many people, particularly in the medical ward where I would soak up their knowledge.
“Nursing is truly diverse and it opens many doors. It’s really all about building rapport and using the knowledge you’ve gained along the way to provide the best care and support possible.”